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UX Research For Doughville

Project Overview for Doughville Confectioneries

Brand: Doughville Confectioneries
Location: Katy, Texas, United States
Service: Cakes, Pastries, and Desserts catering to African/African American preferences in Texas (Houston, Austin, Dallas)

Problem Statement

Doughville Confectioneries aims to tap into the African/African American market in Texas, offering unique Nigerian pastries known for their spiciness and distinct taste. They seek to understand the market dynamics, customer preferences, and position themselves against competitors.

Hypothesis

African/African American communities in Texas will favor Doughville Confectioneries for its authentic Nigerian pastries, differentiating itself with unique flavors and quality.

Qualitative Research
Method: Focus groups, interviews with 40 participants.
Participants: Target demographics in Texas cities
Key Findings: Preferences for authentic flavors, interest in Nigerian pastry varieties, value quality and authenticity.

Quantitative Research
Method: Online Surveys with 300 respondents across Houston, Austin, and Dallas.
Respondents: Residents in Houston, Austin, Dallas

Key Metrics:
​​​​​​​
Interest in Nigerian Pastries: 240 out of 300 respondents (80%)
Preference for Authenticity: 225 out of 300 respondents (75%)
Willingness to Pay Premium: 180 out of 300 respondents (60%)
User Personas
User Journey Map
Competitor Analysis
Summary for Doughville Confectioneries UX Research

Doughville Confectioneries, based in Katy, Texas, aims to cater to the African/African American market in Texas, focusing on Houston, Austin, and Dallas. Their unique selling proposition is offering authentic Nigerian pastries, tapping into a niche yet substantial market craving traditional African flavors.

The research involved qualitative and quantitative methods, engaging 40 participants for in-depth discussions and 300 respondents for a broader market understanding. The findings revealed:

High Interest: 80% of respondents expressed interest in Nigerian pastries, indicating a significant market opportunity.

Authenticity is Key: 75% value authenticity, highlighting the importance of maintaining traditional flavors and ingredients.

Willingness to Pay a Premium: 60% are willing to pay more for authentic offerings, suggesting price flexibility for quality.
Visualizations further detailed these insights, with pie charts illustrating the strong market leanings towards Nigerian pastries, a bar chart comparing different interest metrics, and an average interest chart confirming the overall positive sentiment.

Recommendations for Doughville Confectioneries

Authenticity Emphasis: Capitalize on the strong preference for authenticity. Ensure that recipes, ingredients, and preparation methods stay true to Nigerian traditions. This could involve hiring skilled chefs familiar with Nigerian cuisine or consulting with culinary experts from the Nigerian community.

Marketing Strategy: Develop a marketing campaign that highlights the authenticity and unique flavor profiles of your pastries. Leverage social media, community events, and local influencers within the African/African American communities to build brand awareness.

Pricing Model: Given the willingness to pay a premium for authentic products, Doughville can consider a pricing strategy that reflects the quality and uniqueness of their offerings. However, it's crucial to balance this with market competitiveness and accessibility.

Menu Diversification: While focusing on Nigerian pastries, consider introducing a range of products that cater to varying tastes and dietary preferences within the target demographic, potentially expanding to other African or African American culinary delights.

Community Engagement: Build relationships with the local African/African American communities through sponsorships, participation in cultural events, and feedback solicitation, ensuring the brand stays relevant and responsive to consumer preferences.

Continuous Research: Maintain an ongoing dialogue with your customers to keep abreast of changing preferences, dietary trends, and feedback, allowing for timely adjustments to your product offerings and marketing strategies.
Research Budget and Timeline
Budget: $20,000
Timeline:
Preparation: 2 weeks (questionnaire development, participant recruitment)
Execution: 6 weeks (conducting surveys and interviews)
Analysis: 4 weeks (data analysis, compiling reports)
Total Duration: 12 weeks
UX Research For Doughville
Published:

UX Research For Doughville

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Creative Fields